Description based on the Specified Commercial Transactions Act

Distributor : Honda Motorcycle Japan Co., Ltd.

Sales Manager President and CEO Katsuhiro Murooka

Address : 6-36-2 Akabane Nishi, Kita-ku, Tokyo 115-0055

Contact e-mail: info_hondagobikegear@hm-japan.com

*We only accept inquiries by email.

Product price: Shown on each product detail page

Required charges other than the product price Consumption tax (all listed prices include consumption tax)

Shipping costs are 770 yen (tax included).

For orders over 7,000 yen (tax included), shipping costs of 7,700 yen (tax included) will be free.

Delivery time of the product

After confirming your payment and completing your cash on delivery order, your order will usually be shipped within 1-2 business days.

We will inform you of the shipping company's inquiry number etc. via email.

*Depending on the date and time of your order, such as when we receive a large number of orders or when orders are placed outside of our business hours, we may not be able to meet your desired delivery date.

*We may not be able to deliver on your specified date and time to some areas such as remote islands and rural areas, or due to weather and road conditions.

*If delivery takes some time due to stock availability, we will contact you by email.

Payment Method

·credit card

Payment can be made by credit card.

・Available cards

JCB, VISA, MASTER, AMERICAN EXPRESS, DINERS

Returns and Exchanges

1. In the case of receiving a defective product, a damaged product, or a product different from the order, we will accept the return of the product at our expense, including shipping costs, only if you contact us via the inquiry form within 8 days of the product arrival date. However, the following reasons will be excluded.

(1) Products that have been used or washed.

(2) Products for which accessories such as tags, replacement buttons, or product boxes have been lost or damaged while in the customer's possession.

(3) Products that have become damaged or soiled while in the customer's possession.

(4) Products purchased in a physical store.

*Please check the product as soon as you receive it.

*We do not accept returns over the phone. Please contact us by email.

2. We do not accept returns or exchanges for reasons of customer convenience. We apologize for the inconvenience, but please purchase a new item.

If the product is returned to us due to an extended absence or an incorrect address, we will not re-ship the product .

*If you are absent for an extended period of time or are unable to receive the item, we will charge you for the item.

We do not accept shipping to other overseas destinations.

For inquiries regarding products or quality, please click here.

Home page address : https://hondago-bikegear.jp/